DirectLine.Solutions
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Security Packet (On Request)

What DirectLine.Solutions can provide during enterprise procurement.

What we can provide

  • Architecture overview (high level): auth, database, message delivery, billing, optional AI processing.
  • Subprocessors list and roles (see /subprocessors).
  • Data flow summary: what data is processed for email/SMS/MMS sending and analytics.
  • Access control summary: authentication, workspace scoping, admin access principles.
  • Incident response overview (high level): detection, triage, containment, notification approach.
  • Retention & deletion schedule (see /retention).
  • Vendor security questionnaire responses (reasonable scope).

Request the packet: security@directline.solutions
Contract/legal: legal@directline.solutions

Security OverviewSubprocessors

What we do not claim

Unless separately provided in writing, we do not represent that we hold specific certifications (e.g., SOC 2 / ISO 27001). If your procurement requires these, contact us and we'll discuss roadmap or alternatives.